While cleaning an office may seem like an easy task, hiring a contractor to do it is just the opposite. There are hundreds of contractors in Sacramento alone, and having to sift through all of them can seem time-wasting.

Because we understand how frustrating it can be to hire a janitorial contractor, we’ve put together a checklist of things to look out for. Once you have all these things ticked, you can be sure you’re working with a great organization.

  • How long have they been in business?

While this may seem like gatekeeping, it really isn’t. Some of the biggest problems people face when they hire contractors are that they’re either scams or very unprofessional. Older businesses rarely have these kinds of issues.

The older the organization, the higher the chances that they have perfected their trade and will offer a great service. In addition, older organizations often have more to lose from doing a bad job. Any company five years and above should give you a sense of rest.

  • How do they train employees?

While this may not seem relevant, it’s perhaps the most important thing you should look out for when hiring. Professional cleaning, which is what you’re paying for, takes a lot of training. The janitors must maintain a fine balance between being efficient and fast.

For some organizations, that will mean that there will be more accidents. It’s important for janitors to be trained in workplace safety. If you’re in a peculiar industry, then the janitors assigned to you will have to undergo special training. Look out for safety accreditations like those at Ableserve. You can check them here:

  • What do the reviews say?

Reviews are the most important indicator of how well an organization is performing. If the company you’re considering was recommended, you could count that as a review. However, you should still look online for places like Yelp reviews and ratings.

Pay attention to the not-so-good ratings and note if there are any recurrent complaints. You can also raise issues you’ve seen in the reviews with the organization to see how they handled the situation. You should especially look for companies that have worked with similar companies in your field.

  • Do they meet your needs?

It all boils down to what you need in the end. That’s the ultimate deciding factor. Depending on what you want, you may choose to go with a company that has flexible offerings. Not all companies offer flexibility. You should talk with the contractor to see how much flexibility they have to offer. Some will throw in some handy, fix-it jobs here and there that can be immensely beneficial for small businesses.


Selecting the right company isn’t only about cleaning. It’s about entering into a partnership that’s mutually beneficial for both parties.

If you’re really concerned about not overpaying, you can check how your chosen company compares with the competition. But then, be careful of services that seem underpriced. Chances are they’re either bad at their jobs, or will try to hook you on an upsell once they’re in the door.